Livekhela com – Privacy Policy

Welcome to livekhela com. Our Privacy Policy explains what information we collect when you use our website, create an account, or use any of our services — and how that information is used.

This privacy policy applies to all services provided by livekhela com. By using our site, you are deemed to have agreed to the terms of this policy. If you do not agree, please refrain from using our site.

Livekhela com collects user information in several ways. This data falls broadly into three categories:

We only collect information that is necessary to deliver our services properly. No unnecessary data is collected.

Livekhela com uses your information only for specified purposes. We never use your data beyond those defined purposes.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure gaming, betting, and payment services run smoothly.
• KYC Verification: To verify your identity and age in compliance with regulatory obligations.
• Customer Support: To resolve your complaints and queries.
• Ensuring Security: To prevent fraud, money laundering, and suspicious activity.
• Promotional Communications: To inform you about bonuses and offers, with your consent.
• Service Improvement: To analyze user experience and improve our services.
• Legal Compliance: To comply with applicable laws and regulatory requirements.

Livekhela com stores your personal information on secure servers. Our servers operate to the highest security standards and are protected by multiple layers of defence against unauthorized access.

• All data is retained for as long as your account remains active.
• Even after an account is closed, certain data may be retained for a minimum of 5 years in accordance with legal obligations.
• Financial transaction records are retained in accordance with regulatory authority requirements.
• Data is securely deleted once the required retention period has expired.

Livekhela com never sells your personal data to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processor: For processing deposits and withdrawals, we work with approved payment gateways including bKash, Nagad, and others.
• KYC Service Provider: With an approved partner for identity verification.
• Game Provider: Minimum data necessary for the operation of third-party games.
• Law Enforcement: To comply with legal directives or court orders.
• Regulatory Authority: For licensing or audit purposes.
• Anti-Fraud Services: To prevent fraud and ensure cybersecurity.

All third parties listed above operate under strict confidentiality agreements with livekhela com and are prohibited from using any received data for any other purpose.

The livekhela com website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help the website remember your preferences.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the website.

Livekhela com uses industry-standard security technology to protect your data. Our security measures include:

• SSL/TLS Encryption: 256-bit SSL encryption is active across all pages of the site, keeping all data transfers fully secure.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: Advanced firewall systems block unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party specialists.
• Data Backup: Regular encrypted backups are stored in secure locations.
• Access Controls: Only authorized personnel can access specific data.

As a livekhela com user, you have the following rights over your personal data:

To exercise any of the rights above, please contact our support team. We will respond to your request within 30 business days.

Livekhela com strictly prohibits account registration for anyone under 18. We take extra care to protect the privacy of minors.

• Age verification is mandatory at the time of registration.
• In cases of doubt, documentation verifying date of birth may be requested.
• If a user is identified as a minor, their account will be closed immediately.
• We do not knowingly collect any information from minors.

Livekhela com uses various third-party services such as game providers, payment gateways, and analytics tools. These services may have their own privacy policies.

• Third-party game providers may process your gaming data on their own platforms.
• Payment gateways operate under their own security and privacy standards.
• Livekhela com is not responsible for the privacy practices of third parties.
• We only work with trusted and verified partners.

If you click on any external links on our site, we recommend reviewing that site's privacy policy, as it may differ from ours.

Livekhela com reserves the right to update this Privacy Policy as needed. When changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address whenever significant changes are made.
• A notice regarding changes to your login time may be displayed on the site.

Continued use of livekhela com after any changes constitutes your acceptance of the updated policy. If you object to the changes, you may request to close your account.

If you have any questions, comments, or concerns about this privacy policy, please don't hesitate to get in touch. We take all privacy-related concerns seriously.

When submitting a request to exercise your privacy rights, please contact us from your account's registered email so we can verify your identity promptly.